Two hands reaching towards each other

WordPress back on its feet

Site down, slowing to a crawl or hacked? We diagnose it for free and tell you plainly how long it will take.

Repair and support

WordPress repair starts with a diagnosis, not an invoice

The first is after an update. A plugin or theme stops getting along with the rest, and instead of a site you get a white screen or a 500 error. The second is after a break-in - the site redirects visitors to unknown addresses, and Google shows spam where your offer used to be. The third is when the site simply loads slower every year.

We start all three the same way: with a full copy of the files and the database. Only once there is a point to come back to do we start looking for the cause. That way no repair attempt can make things worse.

We do not fix only the symptom. After a break-in, cleaning the files achieves nothing if the route the attacker used stays open - the infection returns within days. With slow loading we find what actually eats the time: database queries, too many plugins, unoptimised images or an overloaded server.

A workshop wall of neatly arranged tools

The WordPress failures we fix most often

Hacked site

We remove malicious code from files and database, check administrator accounts, plugins and the theme, then close the way in.

White screen and 500 errors

Usually a plugin conflict, a PHP memory limit or an incompatible PHP version. We find the cause in the logs rather than by trial and error.

Problems after an update

Broken layouts, disappearing blocks, a WooCommerce basket that stops working. We restore the site and then update it safely.

Slow loading

Diagnosis of database queries, plugin count, images and server configuration. Tuned for real results, not for a test score.

Lost access

Recovering the administrator account and repairing login and panel access when the standard password reset fails.

Migration and moves

Moving a site to another host or domain together with redirects, without losing your search positions.

How a repair works

  1. 1

    Your message

    You give us the address and describe what happened just before the failure. That usually narrows the cause down straight away.

  2. 2

    Free diagnosis

    We check the site, the logs and the configuration, then write back with what is wrong, how long it will take and what it will cost - before we begin.

  3. 3

    Backup

    We take a full copy of the files and the database. The original stays untouched until the repaired version runs correctly.

  4. 4

    Repair

    We remove the cause, not just the symptom, and tell you what we found and what it means going forward.

  5. 5

    Securing

    Updates, file permissions, passwords and accounts. You get a list of what is worth changing on your side.

  6. 6

    Ongoing care (optional)

    If you want, we take over updates, backups and availability checks every 5 minutes.

What we work with

For anyone who wants to know what we work with. If these names mean nothing to you, that is fine - this part is our job, not yours.

  • WordPress
  • WooCommerce
  • PHP 5.6 - 8.x
  • MySQL
  • MariaDB
  • phpMyAdmin
  • WP-CLI
  • Nginx
  • Apache
  • Linux
  • SSH
  • Git

Questions and answers

What clients ask us most often

How much does fixing a WordPress site cost?

It depends on what happened. A plugin conflict after an update is usually an hour of work; clearing up after a break-in and securing the site takes several. We bill at 180 PLN net per hour, and we give you the scope and an estimate after a free diagnosis, before anything starts.

The site is completely down. What now?

Write to us with the address and whatever happened just before it broke - usually a plugin update, a change on the server or a break-in. Before we change anything we take a full copy of the files and the database, so every step can be undone.

My site was hacked. Can it be saved?

In most cases yes. We remove malicious code from the files and the database, check administrator accounts, plugins and the theme, and then close the route the attacker used. Without that last step the infection comes back - which is why simply cleaning the files is not enough.

Will I lose content or data?

We work on a copy and leave the original untouched until the repaired version runs correctly. If the site was infected, some files have to be replaced with clean ones, but your content and database stay.

Do you need hosting access?

For anything serious, yes - the WordPress panel alone is often not enough, because the problem sits in the files, the database or the server configuration. We need FTP or SSH access and access to the database. Changing the passwords afterwards is a good idea.

Can you look after the site permanently?

Yes. After the repair we can take over care: WordPress, plugin and theme updates, backups, availability checks every 5 minutes and incident response. Most of the cases that reach us come down to neglected updates.

Every hour of downtime costs

Tell us what is happening and give us the address. The diagnosis is free and you get a quote before any work starts.

Report a problem

Try it yourself first

Some problems take a quarter of an hour

We wrote down what to check, and in what order, for the most common symptoms. If that does not help, write to us.

WordPress

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